As Cybex integrates with Life Fitness, there are going to be some changes to help you receive the best service in the industry. The most recent change will be in the manner we receive and process your phone calls.
When calling Cybex Service you will be provided with simplified menu options which will direct your call to the most appropriate resource. If you need help with Cybex products, please contact us at the following
Cybex supports equipment for at least 7 years for Cardio and 10 years for Strength following an items last production date. At some point we may be forced to discontinue support if certain components and technologies are no longer available. Frames, cables, or upholstery are usually available long after the 7-10 year post production period.