There are times when you might not be able to push software updates from Facility Connect to your equipment. In those cases, you can always manually download the software update and load it onto your consoles via a USB drive. To get started, visit the Download Software page and select the appropriate install package to load on to a USB flash drive.
For detailed step-by-step instructions on how to update the software on your equipment, continue reading below.
In this article:
User Access
- Only users with an Admin, Office Staff, or Maintenance role are able to manage equipment and update equipment software.
Supported Equipment
- Facility Connect will support software updates for any of the following consoles: Symbio, SE4, SE3HD, 70T, SE3, ST, SL, ICG, and Orange Theory.
Manually Update Software From a USB
If you're looking to update right now, skip steps 1-3 and go directly to the Download Software page.
1. Select the Consoles link on the Main Menu.
2. Click the Product Settings tab.
3. In the Software Updates section and click the View Versions link and a new tab will open showing you the Download Software page.
4. Different consoles will require different software versions. You will need to locate each console type at your facility and click the Download Official Build button to begin downloading the install files.
5. Unzip the downloaded file and copy all extracted files to the root directory of a blank USB flash drive.
6. Insert the USB drive into the USB port on the front of your console. The software update should begin automatically. This process can take up to 45 minutes to fully complete.
7. Remove the USB after update is fully completed.