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LifeFitness.com Facility Connect Parts Manuals Warranty

Home Users: Using Facility Connect to Keep Your Console Software Up to Date

Shawn French
Created Updated

Applies to: Club Series+ and Atmos Home Treadmill, Cross-Trainer, Upright Bike, and Recumbent Bike — SE4 Console

Software updates bring new features and fixes to your SE4 console. Once your equipment is in Facility Connect, updates download and install on their own overnight, with no USB stick needed. This article shows how to check that automatic updates are on, how to change the update time, how to update right away, and why an offline machine stays out of date.

 

Important

An update only installs when the equipment is powered on and connected to Wi-Fi at the scheduled time. It can take up to 45 minutes, and it never interrupts a workout in progress.

 

Checking automatic updates

  1. Log in to Facility Connect and open Consoles.
  2. On the Product Settings tab, find the Software Updates panel on the right.
  3. Check that Remote Auto Update shows Enabled. It is on by default, set to repeat daily at 2:00 AM in your time zone.
  4. To change the time, pick Daily, Weekly, or Monthly, choose the time, and click Publish.
Choose a time when nobody uses the equipment. If your treadmill is near a bedroom, an early-evening slot may suit you better than 2:00 AM.

 

Updating right away

  1. Open Equipment. If an update is waiting, the Outdated tile shows a count and the machine’s software version shows an Update link.
  2. Click Update next to the machine, or hover over the Outdated tile and click Update All.

  3. Leave the equipment powered on and connected until the console restarts on its own.

     

Troubleshooting

  • My machine still says Outdated. It has been offline. Connect it to Wi-Fi and it updates at the next scheduled time, or click Update once it shows a green dot.
  • The update seems stuck. Give it the full 45 minutes before doing anything. If the console has not restarted after that, contact Customer Support Services.

  • I would rather update from a USB stick. You can. See the article Life Fitness Discover SE4 Console Software Update.

     

Safety

Do not start a workout while an update is installing. Wait for the console to return to its home screen.