Observer Kit Components
| Item | Description | Qty. |
| 1 | Observer | 1 |
| 2 | Interlocking Tape | 1 |
| 3 | Power Supply | 1 |
| 4 | Plug Adapter, US | 1 |
| 5 | Plug Adapter, EU | 1 |
| 6 | Plug Adapter, UK | 1 |
| 7 | Plug Adapter, AU | 1 |
The observer is the only component in the Life Fitness system that requires a power outlet. The Observer package contains several power adapters. Select the correct adapter and attach it to the power cord. Do this process for each Observer.
The observer (Raspberry Pi) is the connection hub to pucks with main units in the Life Fitness system. In certain cases, multiple observers may be required to cover a gym with a large floor area. If the customer has strength equipment on multiple floors, you will need an observer per floor. For each floor, perform the following steps.
Step 1: Download the Life Fitness Assist App
Step 2: Login to the Life Fitness Assist App
Step 3: Find a Location for the Observer
Step 4: Add Observer using Life Fitness Assist App
Step 5: Mounting the Observer
Download the Life Fitness Assist App
You will use the Life Fitness Assist App to walk through the set up process. Use Life Fitness Assist to configure each Observer. Download the app using one of the following links:
Login to the Life Fitness Assist App
The Life Fitness planner will need to provide you access to the app before installation.
1. Login using a valid account and password provided to you by your company
2. Choose the installation site from the list. If you don't see the facility name on the list, please call your planner.
Find a Location for the Observer
1. Locate a place on the wall that is in reach of the outlet which are closest to the strength equipment.
2. The observer covers 100 meters or 328 feet with direct line of sight. Given the line of sight requirement, are there any obstructions (walls, pillars, turns, etc.) between the outlet and strength equipment? If yes, can other outlets reach the strength equipment?
3. Given these requirements use your best judgement to locate the best outlet/s to cover the strength machines.
4. It is ok if the wireless fields/signals overlay as the system is smart enough to exclude usage from the same unit
Note: We suggest connecting the Observer to the LF Assist App, before adhering Observer in position to assist in rebooting and potential troubleshooting. See Mounting the Observer after Adding Observer using the Life Fitness Assist App
The final step is to plug the power into the outlet. You will now use the Life Fitness Support App to walk through the set up process. Use the Life Fitness Assist to configure each Observer.
If a reset of the observer is necessary, it can be done by simply unplugging and re-plugging the power cord into the power outlet.
Add Observer using the Life Fitness Assist App
Make sure the phone used for setting up the facility is on the facility WIFI! Get WIFI credentials from Facility Manager.
1. Press the Observers tab in the site overview.
2. Plug Observer in. Then press the “+”-button in the Observer overview.
- See the following article Life Fitness Connect System Strength SD Card Replacement
if the observer can not be found after a power cycle.
3. Reboot Observer by unplugging the power cord from the power outlet, then plugging it back in. Make sure to allow observer enough time to boot up! Note: Make sure to wait during the reboot process to ensure that the observer has enough time to reboot. If the observer is unplug while rebooting, it could cause the internal SD card flash memory to corrupt. Press continue.
4. The application will now search for the Observer. Note: This step can take a couple of minutes to succeed.
5. Press continue when the observer has been found. If the observer is not found see section 3.4.1. Troubleshooting
Install an “Observer”: Set up and connect to WIFI.
6. Connect to WIFI. The observer should be connected to a stable WIFI network that is provided by the Facility Manager so the Life Fitness data can be backed up to the cloud storage.
The observer is connected to the WIFI with the help and guidance from the installation app in the installation process. Note: If the network is not available, you will not be able to complete the installation. If the facility has decided to provide an Ethernet cable, simply plug the cable into the available port.
Select the WIFI network and enter the password. In most cases it will be a custom network and password provided by the facility. If they facility did set up our recommended information (below), you can enter it.
Password: @d%M@j0r3m%D31%Gl0r1@m
7. Press "Connect to wifi" to proceed.
8. The observer is now connecting to the WIFI network. Note: This step can take a couple of minutes to succeed.
9. Continue, The Test observer connection is the last step
10. Press Complete to finishing the installation.
If the process fails, "Delete" the observer and repeat the entire installation process. Note: If the process fails 3 times in a row, you will not be able to install the observer. Please contact customer support and note the specific "Unable to use Life Fitness Assist to install observer" issue. See the following article for the Life Fitness Service Support Contact Information
Mounting the Observer
The final step is to adhering the observer to the wall.
1. The wall surface must be cleaned with Isopropyl alcohol (also called isopropyl, isopropanol, or 2-propanol) with more than 95% concentration and a soft cloth in advance. Make sure to wait a few minutes for the Isopropyl alcohol to fully dry.
2. The box contains Velcro tape. Adhere one set of tape to the observer and the other set of tape to the wall. Then use the Velcro ends to press them together.
3. Make sure you press the observer firmly against the wall so the Velcro connections are secure.
Delete or Reinstall (Replace) An Observer
Delete
Press the Observer tab in the site overview.
Choose the observer to be modified in the Observer overview.
Press the trash bin and confirm and delete the obverser. Otherwise, press no.
Reinstall (Replace)
Now that the equipment has been deleted from the system, you can follow the app install process to reconfigure observer, this includes having to change the SSID or password for wifi.
See the following article for additional Life Fitness Connect System Kit Strength Installation Instructions